Course type
This was a 90-minute webinar – a number of which were delivered. However all the course materials and a video recording of one of these webinars are available below.
Who attended
The course was designed for managers, key workers, case managers, clinicians and frontline staff in disability and community services, to attend via video conference or by teleconference.
Course description
The use of the term ‘Case Management’ is increasingly being replaced by the term Support Coordination in support of the person-centred approach to service delivery.
The National Disability Insurance Agency (NDIS) defines support coordination as: Assistance to strengthen participant’s abilities to coordinate and implement supports and participate more fully in the community. It can include initial assistance with linking participants with the right providers to meet their needs, assistance to source providers, coordinating a range of supports both funded and mainstream and building on informal supports, resolving points of crisis, parenting training and developing participant resilience in their own network and community.
This 90-minute webinar explored the application of strengths based Support Coordination for people with cognitive impairments in contact with the criminal justice system. Using practical examples, the webinar explored:
- The various situations/programs in which Support Coordination may be engaged/required
- The philosophical context and values base that best informs Support Coordination
- The role and value of stories in various strengths based models
- Life domains (eg education, housing, health etc) and their interactions and impact
- Examined the role of collaboration: with the person, between agencies, with informal/family networks
Course materials
The Participant’s Notes and PowerPoint Slides from this webinar are available for download below:
Specialist Support Coordination – Participant’s Notes
Specialist Support Coordination Webinar – PowerPoint Slides
Video recording of one of these webinars
One of the webinars held in March 2017 was recorded – it is available on YouTube for you to watch.
We suggest you also download the Slides and Participants Notes to use along with the video, to get the best from the webinar.