Your Contact Information
We must have a correct email address and/or mobile phone number for you in order to provide confirmation. They are our main method of contacting you. Please ensure that the email address you provide us with is one that you check regularly. If you provide your own email address when registering a colleague, you will be responsible for passing on any information on to your colleague, including any course cancellations.
Acknowledgement of Registrations
In the case of online registrations, an automatic email is generated notifying you that your registration has been received. If you registered online and have not receive a notification email, please contact CCWT by phone (02 9281 8822) to verify that we have received your registration.
If you register by email you will receive an acknowledgement email when your registration has been processed. CCWT is managing all registrations for the Disability Justice Project training
If you register by fax or post please call us on 02 9281 8822 to ensure we have received your registration.
Please note that an acknowledgment is not the same as a confirmation (see below).
Confirmation of Registrations
Confirmation will be sent by email two weeks prior to the commencement of the course. If you do not receive an email at this time please phone CCWT to confirm your registration. Participants who register less than 14 days before the commencement of the course will need to phone CCWT for confirmation.
If a Course is Full
If a course is full at the time that you register you will be automatically added to the waiting list and you will be advised of this. If a space becomes available we will notify you by phone and/or email. Places are offered to those on the waiting list in the order that they registered.
If a Course is Rescheduled or Moved
Course dates and venues must sometimes be changed for unforeseen reasons. We will notify you as soon as possible if a course is rescheduled or moved to a new venue.
If a Course is Cancelled
We make every attempt to ensure that courses run. However we reserve the right to alter any arrangements, including cancellation of courses if required. Courses are cancelled 14 days prior to the course date and all students advised of the cancellation by phone or email.
If You Are Travelling to a Course from a Distance
Do not book accommodation or travel until your course is confirmed 14 days before the course date. Very occasionally, a course is cancelled with less than 14 days notice due to factors completely beyond our control eg. trainer illness. We will make every reasonable effort to advise you of a cancellation or change.
If a course is cancelled with less than 14 days notice due to a presenter’s illness and you have paid for your travel or accommodation you must contact the Director of CCWT on or before the day of training to discuss reimbursement.
Substitutions can be arranged by written request from participants – a new registration is required for the substitute student.
The Disability Justice Project collects information about all participants in training and assessment programs. We use the information to:
- Contact participants regarding training arrangements
- Adjust our training and assessment services to meet your requirements where necessary
(eg. using information about your needs and language background)
- Provide information on conferences, courses and other events
- Comply with government requirements
- The information collected is stored securely in our database. You are entitled to receive a copy of any information that you have stored and to request changes are made when information is inaccurate. The information may be accessed by CCWT staff – trainers/assessors, administration staff, and as part of our continuous improvement processes.