Who should attend?
This course is designed for managers, team leaders and senior support staff. Places are limited, so please don’t register if you have no staff directly reporting to you.
Supporting people with a Cognitive Disability who are involved with the Criminal Justice System can have significant impact on staff. This Management Course develops an understanding of the difficulties staff experience working in environments where clients can present with challenging and complex ways of being. It explores the concept of vicarious trauma, and trauma informed care offers a range of strategies and supports for teams operating in this environment.
Using realistic examples, the workshop will assist participants to unpack common yet often complex scenarios that can present in the workplace and impact on staff and their capacity to maintain good working relationships with the people they support, as well as other staff.
The course also considers issues such as mandatory reporting, WHS issues (such as violence in the workplace and psychosocial injury), harassment and bullying and stressors associated with reporting requirements, compliance and meeting deadlines.
It will explore the role, style and benefits of organisational support processes such as mentoring, coaching, supervision, performance appraisal and employee assistance programs, as well as discuss the role of organisational and personal values in shaping behaviours in the workplace.
Outcomes from the workshop
It is anticipated that as a result, managers, senior staff and leaders attending will be better able to engage with their front of service workers to help both reduce incidents experienced and the adverse impact of such experiences.
In addition, to help these workers understand their roles in providing a critical contribution to the lives of their clients it acknowledges the valuable role that trauma informed practice plays in promoting safety across organisations.
To register for a course please choose your venue and date and then enter your details for that course – there is no charge, but numbers are limited. This registration form is hosted within the CCWT registration/database system, so a new window from that site will open for you to enter your details.
You will notice our registration system has changed from earlier DJP courses, as we have installed a new database registration system. We are aware that a few people have had problems with this registration system when using some early versions of Internet Explorer (version 9 and below).
So, if you do experience difficulties registering for this course we recommend using another web browser to access the system – such as Chrome or Firefox, or access the registration system using your mobile phone or tablet. If you continue to experience issues or need help completing the form, please contact us via email@example.com